Last updated: July 20, 2026
1. Overview
This Refund Policy explains how payments for SureShield work and the conditions for cancellations and refunds. By purchasing the SureShield course or subscribing to our monthly training, you agree to the terms below. SureShield has two kinds of purchase: the Course (a one-time purchase of our digital video course and materials) and Monthly Training (a recurring monthly subscription, also available bundled with the Course).
2. The Course Is Non-Refundable
The SureShield course is a digital product that is delivered to you and available in full immediately after purchase. Because of the nature of digital educational content, all course purchases are final and non-refundable. This applies whether you buy the Course on its own or as part of the Complete Bundle. If you have questions about whether SureShield is right for you, please contact us before purchasing at support@getsureshield.com — we're happy to help.
3. Monthly Training — Cancel Anytime
You may cancel your monthly training subscription at any time. When you cancel, you will not be charged again for any future billing cycles, your access continues until the end of the billing period you have already paid for, and payments already made are not refunded — but cancelling ensures you are not billed going forward. There are no cancellation fees.
4. How to Cancel
You can cancel through your account settings or by contacting us at support@getsureshield.com. To make sure you're not charged for the next cycle, please cancel at least 24 hours before your renewal date. Cancellation takes effect at the end of your current paid period.
5. Purchases Made Through Third Parties
If you purchased SureShield through a third-party platform or reseller rather than directly from us, any refund or cancellation is handled under that provider's policies, and we may be unable to process the request on their behalf. Please refer to the relevant provider for details.
6. Chargebacks and Disputes
If you have a concern about a charge, please contact us first — we can almost always resolve it quickly. If a chargeback or payment dispute is opened and later resolved in our favor by the payment processor or bank, that transaction is considered final and no further refund will be issued for it.
7. Changes to This Policy
We may update this Refund Policy from time to time. Any changes will be posted on this page and take effect when posted. Your continued use of SureShield after an update means you accept the revised policy.
8. Contact Us
Questions about a payment, a cancellation, or this policy? Email us at support@getsureshield.com.
A reminder from us: SureShield will never call, text, or email you asking for payment, passwords, or verification codes. If someone does, it isn't us.